Return & Refund Policy

At Z3Sports, every product is crafted with performance and precision. However, if an issue arises, please review our clear and fair policy below.

Return Window

• Returns or exchanges are accepted within 12 hours of receiving your order.
• You must notify us within this time frame with supporting proof of issue.
• Send details via email at [email protected] or WhatsApp including:
  • Order number
  • Photos of the issue (e.g., wrong item, damage, sizing error)

After 12 hours, no returns, refunds, or complaints will be accepted. No exceptions.

Eligible Item Condition

• Items must be unused, unwashed, and in their original packaging.
• Tags and accessories (if any) must be intact.

Non-Returnable Items

• Customized jerseys or apparel
• Worn or washed products
• Items reported after 12-hour window

Refunds

Refunds are provided only for valid return cases reported within the allowed time. Refunds may take up to 7 business days to reflect in your account.

Still have questions? Contact our support team and we’ll be happy to assist.